Privacy policy

LoanBee is a product of Weza Ventures ; a company incorporated in Kenya

Information we may need to collect from you

In registration you will get a form requesting for: Your National ID information. This includes your names, ID number, ID date of issue and age
We may require device information: this includes make of device and the operating system.
We will request for your Phone number, email and phone-book contacts.
we will collect Phone activity such as call logs, SMS log and GPS reading.
We will collect Information from third parties such as your CRB rating and counter checking your ID information.

This Information will be used in building the credit scores for the provision of loans.

How we use your personal data

The data we collect is used in creating credit scoring models to determine how much loan can be offered to you. In the event such data is to be used for marketing we will notify you to get your consent.

Sharing your personal data

  1. Information may be shared with Credit Bureaus.
  2. In the event LoanBee is bought by another party we will transfer your details to the acquirer.
  3. Your personal data may be shared to enable us to comply with the law or to satisfy a legitimate government request or an order of any court of competent jurisdiction or any regulatory authority.
  4. Your personal data may be shared in a scenario that will enable better provision of our services to our customers.
  5. Your personal data may be shared in reporting defaulters to credit bureaus.
  6. Your personal data may be shared to allow us to co-operate with law enforcement agencies to identify anyone who uses our Service for illegal activities.
  7. In collection of debt from defaulters we may share the information with debt collectors.

Storage, security and retention of your personal data

The personal Data that we collect is stored on our servers which may be located outside Kenya and may also be processed by staff operating outside Kenya. We implement and maintain the highest levels of security to protect any information stored on our servers and to comply with all local rules. It is your responsibility to keep your password secure. You should also be aware that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of Personal Data transmitted to our site outside our control. We strive to collect no more Personal Data than is required. This helps reduce the total risk of harm should data loss or a breach in security occur.

Contacting Loanbee about privacy questions or concerns

If you have any questions about this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address (indicating “PRIVACY REQUEST” in the message line): support@loanbee.co If you contact us by e-mail, we may keep a record of your correspondence and ask for your name and contact information in order to send you a reply.

Changes to privacy policy

LoanBee may change its privacy policy at any time by posting the revised policy on its website and the mobile app. Any changes will become effective immediately upon being posted unless otherwise stated.